Effective September 19, 2021
Purpose and who we are
In general, we only collect information that allows us to provide you with our best Service. This includes, for example, simple tasks like allowing other users to see the name and picture you choose to show. It also helps us to keep our Service clear of fraud and spam, and it allows us to get a unique understanding of what additional services may be useful to you, and all other purposes set out in this policy below.
To use vidby you must be at least 16 years old. If you are under 16 years of age, then please do not use or access vidby or any other our Service at any time or in any manner. We will take appropriate steps to delete any Personally Identifiable Information of persons less than 16 years of age that has been collected on our Service without verified parental consent upon learning of the existence of such Personally Identifiable Information.
Scope and Consent
Before you start using vidby, it's important you understand that by using the Service, you allow us to collect, use, disclose, and retain your personal information and other information. We will only use your information as described in this Policy.
Consent can be withdrawn at any time. To remove your consent or deleting your account, please contact as at email@example.com. Please note that we may also rely on legitimate interests or fulfilment of a contract to continue processing your data.
Please note that we rely on legitimate interests as the basis for processing your data in the limited circumstances set out below:
In situations where we obtain your personal data from a source other than you, we process your data on the basis of legitimate interests, until the earlier of (a) the point at which you provide your consent; or (b) the point at which you ask us to stop processing your data on the basis of our legitimate interests;
We may retain your records for our own compliance and verification purposes (including where we are required to do so by law or by legitimate interest of our partners), even after you withdraw your consent to our processing of your data;
We will use information relating to your use of our services for statistical analysis and research purposes, however we delete your name, mobile number and email address from such information before we do so.
Information we collect
We must receive or collect some information to operate, provide, improve, understand, customize, support, and market our Service, including when you install, access, or use our Service. The types of information we receive and collect depend on how you use our Service.
We collect the minimum information required to achieve the purposes set out in this Policy (see below), and you have the ability to limit such collection, as specified below under "Additional Options":
(i) Personally Identifiable Information provided directly by you: When you use our Service you voluntarily give us personal information (e.g., name, phone number, email, birth date, age, gender, country of living and the desired language for use) and therefore you are not anonymous to us. In addition, providing us with the indicated information you consent and agree that your name and photo (if you choose to provide them) will be visible to other vidby users.
(ii) Personally Identifiable Information provided directly by third party sites: If you register for or sign in into your vidby account through your email or social networking sites, you agree to give us with a continued access to all of your personal data listed on such a social network sites (e.g., your email address, birthday, country of residence).
(iii) Aimed at improving the Service, except the above data on your activities, we will also collect the information on how you use vidby's functions and tools; on your access to vidby's webpages, content, websites, apps, services, any messages sent by other users within and through vidby; applications downloaded by you within or through vidby.
(iv) Device data: vidby collects data on devices and networks used by the User to connect to vidby (e.g. IP-address, URLs, operating system and browser software used, Internet Service Provider and the geographic location of his or her point of connectivity, device identifiers, language and regional settings).
(vi) Partner sites: If you use services of our partners who provide vidby-related tools and services, then non-financial information on how you use these sites and/or services, as well as vidby, can also be collected. To improve the services of vidby and the sites and / or services of our partners, and to improve the quality of such services, we can share this information with partners (in particular, data on the time spent on the relevant site or application and on the pages viewed). At the same time, any transfer or exchange of information with our partners will be carried out exclusively in accordance with this Policy, as well as in compliance with applicable laws and regulations (including but not limited to GDPR).
How We Use the Information
We aim at constant improvement of our Service and offering you new opportunities. In this regard we can use the information provided by for the following purposes:
(i) Enabling vidby and services: We use the Personally Identifiable Information provided by you with the aim to (i) register you in the vidby application and create your vidby user account; (ii) create your profile; (iii) provide support, provide you with information about your user account, and respond to your requests; (iv) provide an individual approach by providing content (for example, information from other services) within the Service, including targeted advertisement of vidby sevices and partner services, which we believe may be of most interest to you; (iv) provide you with access to the Service and provide the requested information, products and services.
(ii) Technical support and security: We may use Personally Identifiable Information to provide technical support to you, where required, and to ensure the security of vidby and our services.
(iii) Updates: We use Personally Identifiable Information collected when you sign-up to send you the messages in connection with the Service or news related to it. We may also archive this information and/or use it for future communications with you, where we are legally entitled to do so.
(v) Communications with our Business Partners, Advertising: We may share your Personally Identifiable Information with our business partners so that such partners may share information about their products and services that may be of interest to you where they are legally entitled to do so.
(vi) Disclosure to application providers and other third parties: We have the right to disclose your information, including your Personally Identifiable Information, to service providers and other third parties under contract who help us providing you and to other users with our Service on our behalf, or other services provided by third parties through vidby Services (including but not limited to investigation of fraud and spam activities, site analytics, provision of special partnerships opportunities with our Service - either without identification of users, or using a unique identifier, not tied to the identity of the user). This is necessary to protect the data they receive.
(vii) Disclosure to our Operations and Maintenance Contractors: We use various service providers, vendors and contractors (collectively, "Contractors") to assist us in providing our products and services to you. Our Contractors may have limited access to your Personally Identifiable Information in the course of providing their products or services to us, so that we in turn can provide our products and services to you. These Contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of the Service. Access to your Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the Contractor to perform its limited function for us.
(ix) Disclosure to Acquirers: vidby may disclose and/or transfer your Personally Identifiable Information to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business or assets of vidby AG to which your Personally Identifiable Information relates.
Unless otherwise specified, we retain information as long as it is necessary and relevant for us to achieve the purposes referred to above or to enable us to comply with our legal data protection retention obligations. Upon deactivation of your account or revoking your consent on processing your data, we will minimize the personal data we keep about you only to such data which we are required to keep to comply with laws, or other legal reasons. We may keep activity data on a non-identifiable basis to improve our services. Your posts on public accounts and communities may remain available if you do not delete them.
Confidentiality and Security of Data
Technical, organizational and other measures
vidby endeavor to ensure that the data disclosed by you are as secure as possible. To that end we constantly strive to improve and introduce new number of technical and organizational measures which protect your Personally Identifiable Information from unauthorized or unlawful processing and from unintentional loss, destruction or damage.
vidby aims at minimizing the processing of Personally Identifiable Information. We only process information which is indispensable or information which you provide us with your consent beyond the scope of the necessary processing.
When personal data are transferred to state administration bodies, we use the most suitable and the most secure options offered by the given body.
Exercise of your rights
Right to information
vidby respect the principle of transparency of personal data processing. In accordance with this principle we will provide information to you on the manner in which your personal data are processed.
If you wish to know in general which of your Personally Identifiable Information we process, you may submit your request via firstname.lastname@example.org
If you wish to find out concrete Personally Identifiable Information which are processed directly for you, you can submit your request via email@example.com and specify which concrete piece of information you require. The information to which you are entitled is described in Articles 13 and 14 of the GDPR. If you do not submit specific requirements, your request will be viewed as a general request under the previous paragraph.
We need to point out that if we are not able to verify your identity electronically or if there is reasonable doubt as to your identity, we may ask you to submit proof of identity at the office of vidby AG. Only in this way we can rule out the possibility that your Personally Identifiable Information are disclosed to a person who only pretends to be you.
Your request will be handled in as short time as possible. But keep in mind that often this is a very complicated process which may take several weeks.
Right to Accessing, Reviewing, and Rectification Your Personally Identifiable Information
As a registered user, you can view and modify Personally Identifiable Information, confirm its accuracy and relevance, subscribe to the vidby or partner newsletter, at any time, using access to your account in the Application. Please remember to update your Personally Identifiable Information if it changes or becomes out of date.
If you reside or are located in the EEA, you have the right to request that we:
If you would like further information in relation to your rights or would like to exercise any of them, you may also contact us via firstname.lastname@example.org
In certain cases we cannot rectify your Personally Identifiable Information. This includes cases when your incorrect or outdated personal data are contained in documents which we have to archive by law.
Withdrawal of consent to personal data processing and right to be forgotten
If vidby process your Personally Identifiable Information on the basis of your consent with such processing, you can stop their further processing at any time. You only have to withdraw your consent to such processing.
You can also exercise your right to be forgotten. In such case vidby will destroy all your Personally Identifiable Information that we process. Exception is cases when the processing is performed on the basis of a statutory obligation or for a legitimate interest of vidby. Also in this case vidby may demand your identification before destroying the Personally Identifiable Information.
From time to time, we can send you messages about the activities and operation of our Service (for example, changes in policies, technical issues, etc.). We may also send notifications about our or third parties offers, which in our opinion may be of interest to you. If you do not want to receive such notifications, you can unsubscribe them in the system settings or by writing to us at email@example.com
Cookies and Tracking Technologies
Questions, Suggestions and Complaints
If you have any privacy-related questions, suggestions, unresolved problems, or complaints you may contact us via firstname.lastname@example.org
If you reside or are located in the EEA, our Data Protection Officer and Privacy Team may assist with all queries regarding our processing of Personally Identifiable Information at email@example.com
If you reside or are located in the EEA, you may also make a complaint to our supervisory body for data protection matters (namely the Swiss Office for Personal Data Protection) or seek a remedy through local courts if you believe that your rights have been breached.
California Privacy Rights
Under California's "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2022 will receive information regarding 2021 sharing activities).
To obtain this information, please send an email message to firstname.lastname@example.org with "Request for California Privacy Information" on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.
International Privacy Practices
vidby Service is primarily operated and managed on servers located and operated within the Germany and USA. In order to provide our products and services to you, we may send and store your Personally Identifiable Information (also commonly referred to as personal data) outside of the country where you reside or are located, including to Germany and USA. Accordingly, if you reside or are located outside of Germany and USA, your Personally Identifiable Information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your Personally Identifiable Information. We are committed to protecting the privacy and confidentiality of Personally Identifiable Information when it is transferred. If you reside or are located within the EEA and such transfers occur, we take appropriate steps to provide the same level of protection for the processing carried out in any such countries as you would have within the EEA to the extent feasible under applicable law.
Updating personal data protection principles
vidby keep the personal data protection principles up-to-date and in compliance with applicable legal regulations. For this reason they may be changed from time to time. We ask all our users to pay due attention to these principles.
Representative in the EU
To comply with all its obligations arising under the GDPR vidby appoints as of 25 of May 2018 the Representative, who represents vidby in the EU with regard of data processing (Representative). The Representative's task is to monitor compliance with the GDPR and in cooperation with the vidby's employees the Representative is your contact in EU for your enquiries, comments, complaints and claims regarding personal data protection.
Representative contact data:
Suurstoffi 8, 6343 Rotkreuz, Switzerland
Enquiries, comments, complaints and claims relating to the protection of personal data may also be submitted via email@example.com
In the event you read this policy in any language other than English, you agree that in the event of any discrepancies, the English version shall prevail